For Support Mail us :

info@carpace.com

Service Helpline Call Us:

1-817-612-9804

Get fast answers to most of your questions. Click on a topic below to view answers for most questions on that subject:

 

Vehicle Questions
All of our like-new vehicles must meet a certain threshold in order to qualify for sale. When you’re browsing vehicles at Car Pace, rest assured that all the following criteria are met:
  • Vehicle is 1-3 years old with under 30,000 miles
  • Vehicle has had limited owners with a clean title and ZERO derogatory Carfax reports
  • Vehicle is able to be priced 20-45% less than when the vehicle was brand new

These criteria ensure top quality and the latest technology and body styles.

Almost every vehicle is still covered under the original manufacturer’s warranty, meaning qualified repairs can be covered through the manufacturer at any of their dealerships. Some vehicles qualify for maintenance and service plans, and we also offer extended service contracts through reputable institutions such as Ally, Wells Fargo, and Capital One.
Every single vehicle available for sale through our dealership goes through a thorough 120-point inspection. Our professional technicians correct any issues found during inspection, including regular maintenance such as replacing dirty fluids and filters. Every vehicle is also cleaned and detailed so it sparkles in your driveway - when we say like-new vehicles, we mean it!
Our [$XXX] vehicle preparation fee covers 8 important services to ensure you get that new car experience:
  • Our 120-point mechanical and cosmetic inspection
  • Oil, fluid, and filter change
  • Cosmetic dent repair and paint touch-up - if needed
  • Full tank of gas
  • Extensive vehicle detail including interior cleaning and wax
  • Certified State Safety Inspection
  • Express-mail delivery of your license plate tags to your home

Shopping Experience Questions
Absolutely. Some vehicles may be in transit or in the inspection process. These will be marked with an “Arriving Soon” or “In Process” label. To check the status of a vehicle and confirm availability for test driving, contact one of our professionals at [PHONE NUMBER] or send an email to us at [EMAIL ADDRESS].
With Car Pace LLC, it’s easy. Although many other dealerships withhold information on their websites, we’re proud to have nearly all of the information you need to find your perfect car right here on our site. We don’t believe in those high-pressure tactics, so we strive to make as much information available to you as possible so you can be well-informed before you even show up. You are able to find our lowest prices, our best financing terms, and a complete Carfax vehicle history report all from the comfort of your home. We also provide online trade-in estimates and dozens of pictures of every vehicle for you to browse.

These measures keep you from having to deal with hours of haggling and negotiating that other dealerships make all their money on. Simply arrive to Car Pace, test drive your dream car while we validate your online trade-in submission, then sign the paperwork. Instead of spending all day at the dealership, most of our customers are in and out within an hour’s time.
Absolutely. Vehicle purchases are the first or second largest purchases Americans make, and we understand how important it is to not make that a rash decision. Because of this, every offer we make is good for 30 days as long as the vehicle is still available for purchase. This means that if you need a day, a week, or a month to decide if you’re satisfied with the terms of your purchase, you don’t have to worry about losing those excellent prices.

These measures keep you from having to deal with hours of haggling and negotiating that other dealerships make all their money on. Simply arrive to Car Pace, test drive your dream car while we validate your online trade-in submission, then sign the paperwork. Instead of spending all day at the dealership, most of our customers are in and out within an hour’s time.
It’s simple! You can receive a trade-in valuation in person, over the phone, or online through our Trade In page; it typically takes about fifteen minutes of your time. You will be asked questions about the condition of your vehicle, such as mileage and its mechanical and cosmetic conditions. The more detailed you are, the more accurate your trade-in evaluation will be.

You don’t have to worry about low-ball offers - we spare you that annoying process by offering the top dollar value available for your vehicle. If you’re satisfied with your estimate, bring your vehicle in so our appraiser can test-drive and verify the condition you provided whenever it’s convenient for you. As long as all of the information you provided is accurate, your vehicle’s trade in value should remain exactly the same as the quote you were given.
In order to keep our prices as low as possible, we typically only retail vehicles that fall into our inventory guidelines. Any vehicle that falls outside of those criteria are taken directly to auction to sell to other dealers with lower quality standards; therefore, we value those trade-ins at current auction pricing.
Definitely not. If you want to keep your vehicle or sell it privately, there’s no problem. We offer trade-in options as a service to you to keep your vehicle purchasing experience as effortless as possible. There is a 6.25% tax credit that applies when you do trade in your vehicle with us, so ask your sales consultant for more information if you need help deciding what to do.

Financing Questions
There are three credit-reporting agencies: Transunion, Equifax, and Experian. You can obtain a free report from each agency once per year. You can get these reports through www.annualcreditreport.com. You can also use services like CreditKarma.com to see your FICO score, which is similar to your credit score and will also show any positive or derogatory marks on your credit.
We always strive to have a competitive hand in obtaining you the best financing options. And though our financing terms are often better than the competition, we truly pride ourselves on our core values of integrity and transparency - our commitment to you is that you will always know every aspect of your financing terms and we will always give you our best terms the first time, not after hours of unnecessary haggling. These terms can easily be given over the phone or in writing through email or regular post, which saves you a trip to the dealership. On top of that, our terms don’t suddenly change when you show up to sign; as long as all the information you’ve provided is accurate and verified, what you see is what you get.